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  • With StagingPro pre-installed on the Production site, note the Production store hash ID. You can see the Plan Level of the store to detect that it is a production Store. An example name of a production Plan Level is “Plan Level:Enterprise Plan Store” Similarly a Staging store, plan level is shown as “Plan Level:Sandbox Store”.

  • When you launch the StagingPro app on the Staging site, enter the Productions store hash here and click ‘Save’. The store hash is generally in the following format: https://store-a1b2c3d4e5.mybigcommerce.com/ which means a1b2c3d4e5 is the store hash ID

  • You will see the following notification message of a ‘connection request’ awaiting approval on the Production Store

  • Head over to the Production Store and click the ‘Approve’ button as per the screenshot below to authorise the ‘connection request’

  • Specify the name for your connected environment and choose one of the following three options and click ‘Ok’:

    • Just connect the Staging Environment

    • Delete Products, Brands and Categories from Staging Environment

    • Delete all catalog data move Data, Theme from Production to the Staging website.

  • The newly linked environment will show up on the Home Page list.

  • Repeat for all additional environments

Note: 'Production' is a restricted and reserved name used in the coding and hence cannot be renamed to any other value.

To view our onboarding steps, please access the following article → StagingPro Onboarding

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