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  • With StagingPro pre-installed on the Production site, note the Production store hash ID. You can see the Plan Level of the store to detect that it is a production Store. An example name of a production Plan Level is “Plan Level: Enterprise Plan Store” Similarly, in a Staging store, the plan level is shown as “Plan Level: Sandbox Store”.

  • When you launch the StagingPro app on the Staging site, enter the Productions store hash here and click ‘Save’.

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    The store hash is generally in the following format: https://store-a1b2c3d4e5.mybigcommerce.com/ which means a1b2c3d4e5 is the store hash ID.

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And click ‘Save’ to save the change.

IMPORTANT: production hash ID must be entered only in the ID field of the respective Sandbox store

  • You will see the following notification message of a ‘connection request’ awaiting approval on the Production Store.

  • Head over to the Production Store and click the ‘Approve’ button as per the screenshot below to authorise authorize the ‘connection request’request.’

  • Specify the name for your connected environment and choose one of the following three options and click ‘Ok’:

    • Just connect the Staging Environment

    • Delete Products, Brands, and Categories from Staging Environment

    • Delete all catalog data and move Data, Theme Themes from Production to the Staging website.

  • The newly linked environment will show up on the Home Page list.

  • Repeat for all additional environments

Note: 'Production' is a restricted and reserved name used in the coding and hence cannot be renamed to any other value.

To view our onboarding steps, please access the following article → StagingPro Onboarding